Your personal information and financial transactions at aph99 are protected with the highest level of security. The technology we use is equivalent to bank-grade security.
Data Protection Technology:
- 256-bit SSL/TLS encryption: Every time you log in, deposit, or withdraw, all your data is transmitted in fully encrypted form. No third party can access this information.
- bcrypt Password Hashing: Your password is never stored in plain text. Even we have no way to view passwords.
- PCI DSS compliance: All payment transactions are processed in compliance with international PCI DSS standards.
- Data segregation: Your financial information and personal information are stored on separate servers.
Your fund security: aph99 keeps player funds separate from the company's operational funds. Under the terms of the Curacao eGaming license, your deposited money is always secure and withdrawable at any time.
Privacy Policy: Your personal information is not sold or shared with third parties. Information may be shared with regulatory authorities only in cases of legal obligation. For details, see our Privacy Policy Read.
For extra security, enable Two-Factor Authentication (2FA) on your account. Set it up in just 3 minutes from Settings > Security.
The official aph99 mobile app is available on both Android and iOS platforms. Using the app, you can access Sports Betting, Live Casino, slots, and deposit/withdrawal anytime, anywhere.
Installation on Android devices (APK):
- Go to your phone's Settings > Security and enable "Unknown Sources" or "Install from Unknown Sources."
- Download the Android APK from aph99's official website (use the official site only).
- Once the download is complete, tap the file and click the "Install" button.
- Once installation is complete, open the app and log in with your account.
- File size: approx. 35–45 MB. Required Android version: 5.0 or above.
Installation on iOS Devices (iPhone/iPad):
- Click the iOS link on the aph99 official site, which will take you to the App Store.
- Search for "aph99" in the App Store and select the official app.
- Tap the "Get" or "Download" button and confirm with Face ID/Touch ID.
- Required iOS version: 13.0 or above.
Exclusive app features: Biometric login (fingerprint/Face ID), push notifications (bonus offers, bet results), fast loading, offline score tracking.
Warning: Only download the APK from aph99's official website. Apps downloaded from third-party sites may contain malware.
Yes, absolutely! aph99's website is built with a fully mobile responsive design. You can visit aph99.com directly from any browser on your smartphone — Chrome, Firefox, Safari, Opera Mini — and use all features.
What You Can Do on Mobile Browser:
- Complete Sports Betting (live and pre-match)
- Live Casino games — Blackjack, Roulette, Baccarat
- All Slot Games (3000+ titles)
- Deposits and Withdrawals
- Account Settings Changes
- Claiming bonuses and viewing history
Recommendations for the best experience: Use Chrome or Safari browsers as they offer the best HTML5 support. Keep your browser updated to the latest version. Live games work best on Wi-Fi or a strong mobile data connection.
PWA (Progressive Web App) Benefits: You can also add aph99 as a PWA. Open aph99.com in Chrome, tap the menu (three dots), and select "Add to Home Screen." This will add an app-like icon to your home screen and provide quick access — without installing a separate APK.
Aph99 supports multiple languages and you can change the language anytime. We've built a complete Bengali interface with Bangladeshi players in mind.
Language Change Method:
- On the Website: You'll find a language selector icon (flag or "BN/EN") at the top right of the page. Click on it to see a list of available languages. Select your preferred language — the change will be instant.
- In the mobile app: Go to Settings (gear icon) > Language in the app and select Bengali or English from the list.
- In Account Settings: After logging in, you can set a permanent language preference from Profile > Account Settings > Language Preference. This will sync across all devices.
Available languages: Bangla (bn-BD), English, Hindi, and several other languages are supported.
Customer Service: Our customer support team provides assistance entirely in Bengali. Write in Bengali on live chat and you'll receive a Bengali response.
When you change the language, numbers, dates, and currency formats are also localized. If you select Bengali, all information will be displayed in Bengali numerals.
Most deposit methods on aph99 credit funds very quickly. However, timing may vary slightly depending on the method and circumstances.
Deposit Time by Payment Method:
- bKash: Usually 1-5 minutes. Up to 15 minutes maximum when servers are busy.
- Nagad: 1-5 minutes. Usually as fast as bKash.
- Rocket (DBBL): 2-10 minutes.
- Bank Transfer: 1-4 hours on business days. On holidays, next business day.
- Crypto (Bitcoin, USDT): After network confirmation — usually 10-30 minutes.
What to do if deposit fails:
- First, check your transaction history in your bKash or Nagad app. See if the money has been deducted.
- If money has been deducted but hasn't arrived in your aph99 account, note the transaction ID (TxID).
- Contact aph99 live chat support and provide the TxID, payment method, amount, and time.
- The support team typically resolves issues within 15–30 minutes.
- If money wasn't deducted, try the payment process again.
Minimum Deposit: Minimum ৳ 500 on bKash/Nagad. Minimum 10 USDT in crypto.
If a deposit takes longer than 24 hours, you must report it to support. All deposit records are kept and verified transactions are always credited.
Account verification (KYC — Know Your Customer) at aph99 is a legal requirement. It is done to protect players, prevent money laundering, and block underage access. Complete KYC must be done before the first withdrawal.
Required Documents:
- Proof of identity (any one):
- National ID Card (NID) — clear photos of both sides
- Passport — photo of information page
- Driving license — both sides
- Proof of address (issued within 3 months, any one):
- Bank statement
- Copy of Electricity/Gas/Water Bill
- Telephone Bill
- Payment Method Verification: Verify that your bKash/Nagad number is registered in your name.
KYC submission procedure:
- Log in and go to Profile > Verification or "Verify my account".
- Take or scan a clear photo of each document (JPG/PNG/PDF, max 5 MB).
- Upload and submit.
- Verification is usually completed within 24-48 hours. During busy periods, it may take up to 72 hours.
- You'll receive email confirmation once verification is complete.
Common Reasons for Rejection: Blurry photos, expired documents, name or address mismatches. To avoid these, submit clear, complete, and up-to-date documents.
Aph99 regularly offers various types of promotions and bonuses. There are multiple ways to view them.
Where to view promotions:
- The "Promotions" or "Offers" section on the website: You'll find all the latest offers via the "Reload Offers" link in the homepage navigation menu or footer.
- Mobile App Notifications: If push notifications are enabled in the app, new offers will be notified instantly.
- Email Newsletter: Subscribe to marketing emails during registration to receive early notifications of new offers.
- Account Dashboard: When logged in, you'll see personalized offers in the Promotions or "My Offers" section.
Offer update schedule:
- Daily offers: New Daily Cashback or Flash Bonus arrives every day.
- Weekly Offers: Reload bonuses are typically updated every Monday or Tuesday.
- Monthly Offers: Monthly loyalty bonuses and VIP rewards are issued at the start of the month.
- Event-based Offers: Special offers arrive during major cricket/football tournaments, Eid, Puja, and other festivals.
Current main offers: Welcome bonus (up to 100% ৳10,000), weekly reload bonus (10%-30%), sports cashback (5%), referral bonus, and VIP program.
Every promotion has its own terms and conditions — especially wagering requirements. Read the terms carefully before claiming a bonus. For details, visit Reload Offers Visit the page.